This section highlights some of the tests of changes implemented by practices since the beginning of the programme. All tests of change are tracked and collected centrally on Life QI (our chosen software) to simplify sharing and spread of successful ideas. If you wish to know more about one specific project, please contact the central programme teamor the practice contact mentioned on the top right corner of each project page.

Please make a selection from the menu below:

Access – Doctor Direct

Access – GP Appointment Capacity

Access – Six Weeks Baby Checks

Telephony – Telephone Call Answering

Online Services – Increase Online Utilisation

Workflow – Documents Handling