Welcome to EQUIP

EQUIP is a Quality Improvement Programme that has been working with teams in primary care since 2016. The seven main types of support that EQUIP offers are:

Coaching Microsystems

The engine room of change. Primary care Coaches work with your practice team(s) to create improvements of your choice


Building capability and capacity from within practices so that the change methodology becomes sustainable – topics include Quality Improvement, Joy in Work, Signposting, and more

Organisational Consultancy (Thinking Space)

We know that positive and sustainable improvement is facilitated by 20% technical skills and 80% social/relational skills. That’s why we put a lot of emphasis on the teams that actually get the job done. Through Thinking Space, we develop teams to tap into their collective values, motivation and creativity, so that they can work well together – even when there’s conflict.

What Matters To You/Joy in Work Conversations

Building on your core values and getting rid of the pebbles in your shoes – whatever keeps you from loving your day.

Data Visualisation and Analytics

We build your practice its own data wall to ensure that issues can be accurately diagnosed, and potential opportunities and interventions are evidenced by data-informed discussions

Just Getting Some Jobs Done!

Flu, demand and capacity, CQC QI requirements, immunisations, reducing DNAs – some jobs are simple enough to tackle straightaway

Learning Systems and Knowledge Exchanges

To celebrate, spread and share ideas that work (and learn from those that don’t!)

The EQUIP Mission Statement

Making Tower Hamlets the best place to work, and the best place to receive care.

The world of General Practice is currently under significant pressure. Across the board budgets are being cut, and resources constrained. ‘On top of this, practices face a rapidly growing population, thus in turn increasing demand for GP services. The growing population has different health needs from those of the past, forcing practices to re-evaluate the efficacy of their business models and clinical processes. As a result of these challenges, practice staff are under unprecedented levels of stress, leading to recruitment and retention challenges.

Our response to these conditions is to roll up our sleeves, and address these issues head on. The EQUIP (Enabling Quality Improvement in Practice) programme is designed to do just that, by providing practice staff with the tools to create meaningful and lasting change. This is done by allowing practices to work on what matters most to them through a tried and tested Quality Improvement methodology. By doing this, we hope to improve the lives of staff and develop a culture within practices that values bottom-up change and continuous improvement. We also hope that we will make General Practice resilient and effectively able to manage current challenges and variation, and lead change so it can deliver even better care to patients in the future’.