June 2020 Update

EQUIP still offers standard QI coaching (see our mission statement below) but due to Covid we are being asked more and more to help practices deliver a Digital Offer. This can be accessed within the Digital 2020 tab. We have therefore revamped the Website to give some really practical help on:

Please click on any of the above digital offers for more information on how you can implement these within your practice.

We also know that staff are under a lot of pressure. We have therefore  updated our staff Wellbeing section to explain what support is currently on offer.  Please see under the Wellbeing 2020 tab. We really hope this is useful.

Please have a look at the new material and ask your QI coach or email the EQUIP team here for further help.

Our Latest Newsletter (26/10/2020)

Let’s kick this week off with the basics – literally. Our next EQUIP Basics training is all ready to go, and awaits you with open (digital) arms. This will be running virtually, on Zoom. It is an introductory three hour session to Quality Improvement, ideally targeted to members of staff who know nothing/very little about QI. We know from our evaluation that practices with more and lasting changes are those with the greatest number of people trained in QI, so make sure you grab some slots! Ideally, over time, change will become easier and easier if everyone in the practice shares the same language, and the same level of basic QI knowledge.

EQUIP Basics

About the training

What’s grinding your gears? What would you like to fix to bring the joy back to your working day?

Well, bring it along to EQUIP Basics. You will learn the essential ingredients of Quality Improvement (QI), from theory to testing changes in practice.

Essential for teams and individuals who want to get started on their QI journey, or who need a refresh of their skills.

An action-packed afternoon of learning. Based on real-life primary care examples of improvement, led by local experts in QI.

Who can register?

Anybody from Newham, Tower Hamlets, Waltham Forest, we welcome everyone and please encourage your local citizen/service users to join!

How to sign up?

If you would like to secure a place, please sign up on Eventbrite. This workshop is free of charge and will be run on the following days:

EQUIP Basics – 13th Nov 2020, 12pm -3 pm – Click here to register

EQUIP Basics – 11th December 2020, 12 pm – 3 pm – Click here to register

For any queries/ if the tickets are sold out, contact: Vyoma Shah – vyoma.shah@nhs.net

Changes to EQUIP comms

On another note, you may find that you’re hearing from us a smidgen less frequently than in the past… We’ve moved away from our zealous rigour of Thursday comms, and will be sending you messages once about every ten days or so, and on different days of the week. We are also going to try to jazz up how we communicate with you, using a combination of tools of the month, videos, podcasts, practice stories, infographics, and join and share events. If you have any ideas or comments on our comms, we’d love to hear your feedback and take suggestions about how we can communicate with you most effectively, and most enjoyably. Just ping me an email in reply with any thoughts.

Wishing you a safe and healthy week,

The EQUIP team

The EQUIP Mission Statement

Making Tower Hamlets the best place to work, and the best place to receive care.

The world of General Practice is currently under significant pressure. Across the board budgets are being cut, and resources constrained. ‘On top of this, practices face a rapidly growing population, thus in turn increasing demand for GP services. The growing population has different health needs from those of the past, forcing practices to re-evaluate the efficacy of their business models and clinical processes. As a result of these challenges, practice staff are under unprecedented levels of stress, leading to recruitment and retention challenges.

Our response to these conditions is to roll up our sleeves, and address these issues head on. The EQUIP (Enabling Quality Improvement in Practice) programme is designed to do just that, by providing practice staff with the tools to create meaningful and lasting change. This is done by allowing practices to work on what matters most to them through a tried and tested Quality Improvement methodology. By doing this, we hope to improve the lives of staff and develop a culture within practices that values bottom-up change and continuous improvement. We also hope that we will make General Practice resilient and effectively able to manage current challenges and variation, and lead change so it can deliver even better care to patients in the future’.