We currently have 10 QI coaches who have all been awarded their Improvement Coaching (IC) designation from the International Institute for Healthcare Improvement. They come from a wide range of backgrounds, allowing them to bring new ideas and perspectives into the practices they coach. Currently, the coaches work in each of the 22 practices in the programme, helping them to address their chosen challenges and to use the QI methodology effectively and efficiently.

Coaches since 2017

Charles Kennedy-Scott (Charlie)

Charlie has been the Head of Administration in East London NHS Foundation Trust for nine years. Trained Quality Improvement coach for 3 years, providing QI coaching in  East London NHS Foundation Trust and on Tower Hamlet’s EQUIP programme.

George Farrelly

George is local, having been in Tower Hamlets for 27 years. He and his wife run Tredegar practice in Bow where they are both GPs.

Mike Fitchett

Mike is a self-confessed ex science geek.  He used to be an astrophysicist for the Space Telescope before moving into healthcare. He currently holds several roles. He is a GP appraiser, independent GP advisor to City and Hackney CCG, GP Care Group board member, and Network 8 board member. He retired from clinical practice last year.

He is also local, having spent the last 20 years as a Tower Hamlets. When asked why, he says it’s because he ‘loves the variety and passion of people here’. He is a big fan of supporting colleagues, and thinks work-life balance and enjoyment of work are fundamental to life. He is always, as we all know, keen to listen to everyone, try new stuff and think big!

Obi James

Obi James specialises in coaching workplace relationships and leadership teams, and has a track record of successfully helping her clients navigate systemic and cultural issues that emerge in relationships, mergers, acquisitions and organisational change initiatives. She is particularly skilled at creating safe environments for courageous ‘deep democracy’ conversations that allow individuals and teams to expand their views on complex issues, explore other perspectives and understand others’ views so they can build better collaboration, and achieve greater results.

Obi has held a variety of senior leadership and organisational development roles within large multinational organisations, and spent over 10 years focusing on executive coaching, talent management, succession planning, career management and leadership development.

Coaches since 2018

Azmi Peerun

She fell in love with life, and life loved her right back! – These words are what I am all about.  From my early years growing up in Bristol (those if you who know me know only too well that I try and slip in my home town whenever I can) I’ve always tried to see the best in everything.  This has probably been the origins of why I love working in an environment, that seeks to improve, innovate and makes changes for the better.

Soon to start QI coaching I hope that this will further help me to develop myself to be able to empower others in Tower Hamlets to work together and take steps to make extraordinary changes, be it small or big.  To be part of this movement to encourage, and assist the growth of local talent leaves me feeling fortunate and eager to start.   I have no doubt that this QI journey will be one that will make positive changes to our healthcare systems here in the borough and possibly beyond.

I have worked in the NHS just shy of 15 years across London in many guises but it’s not until I came to Tower Hamlets that I truly felt at home.  The energy, enthusiasm and wholehearted embracing culture that this place has to offer has been inspirational.  I have had the opportunity to be part of this NHS system as a provider of services, in primary care, and as a commissioner of services.

When not at work, I love the simple things in life, my friends and family are always at the forefront of my weekend plans whether it’s organising days out, meals in, or just chilling I love to be around them.  I have a slight obsession with food, call it being a foodie or having a father who loved to cook and feed me “special” culinary delights almost every day when I was a home.  Either way it rubbed off on me so feeding others is what I do, sometimes it works, sometimes,  not so much; but in true EQUIP style it’s a matter of putting PDSA into action until it hits the spot!

Lesley Perkins

I’m a GP at Bromley by Bow and I love general practice-all that it is and all that it could be too!  In work, my passions are diagnostics (I lead a WEL wide programme on this) and supporting those living with chronic pain.  I live in East London with my husband and 3 kids and I love dancing and pirates!

Julia Slay

Julia Slay is an experienced consultant who works with organisations to support their learning and impact. She is a qualified coach and action learning set facilitator who has designed and delivered a range of leadership, innovation and learning programmes. She has experience working with the NHS as a Quality Improvement coach, and with the public and social sectors in a range of roles. Before becoming an independent consultant she was the Assistant Director of Communities and Social Policy at the GLA, a Clore Social Leadership Fellow, and the social policy programme manager at NEF (the New Economics Foundation).

Anne Pauleau

Anne is a GP partner at Wapping Group Practice.

After an initial stint in Tower Hamlets in 1991 she vanished off to Newham where for 23 years she was privileged to care for East Enders , people from countries all over the world and many many  refugees.

Anne is a mother  of four children. She grew up in France , is half French and of course speaks fluent French.

She loves gardening and every years opens her garden to the public under the National Garden Scheme.  She is also a very enthusiastic lindy hopper and swing dancer and can be found several times a week burning dance floors all over London.

She is passionate about General Practice and loves to share that enthusiasm through teaching medical undergraduates , physician associate students and registrars.

She feels immensely honoured in being part of Tower Hamlets and appreciates so much the culture of collaborative learning and support , the feeling of connection and being part of a community dedicated to serving fellow workers and patients .

QI is very exciting as enabling for all of us concerned to work towards an even better world.

Kamal Uddin

Kamal has been working within the NHS for over 10 years now. More recently his role has developed in to a transformation coordinator at Jubilee Street Practice, through which he helps foster a culture for continuous improvement using evidence based methodologies such as quality improvement. In Kamal’s quest for improvement he has trained to become a Quality Improvement coach with the vision to bring as many practices as possible on the journey of improvement.

When Kamal is not practicing QI, he is a bilingual advocate interpreting for patients during clinical appointments – historically GP practices and hospitals all across Tower Hamlets through the Mile End Hospital advocacy service – and now more focused within Jubilee Street Practice and the Highway Network, as his passion lies around patient engagement, patient education and patient empowerment.

In addition to Kamal’s core duties, he is also a health care assistant, performing phlebotomy, ECG, 24 hour ambulatory blood pressure checks and more.

Simon Landergan

Simon works for the CCGs Planned Care team, looking at opportunities to improve the quality and value of acute services through collaborative working with hospital teams and local GPs. Simon has worked for the NHS for 10 years, in a variety of commissioning and provider roles – mainly focused on acute services, but has also worked with primary care and community services.