Work in primary care involves both brief and prolonged intense encounters with patients who have health outcomes and are in worried states of mind. When working in this environment, which is often fast paced, there is little time for reflection, and the cumulative effect can be exhausting and sometimes, resulting in vicarious trauma. Staff are emotionally, psychologically and occasionally, physically affected due to the build up of stress. When staff are impacted this way, it begins to interfere with the flow of work, especially undermining the ability for teams to work on day to day tasks thus having an adverse effect on the organisation. To complement the QI support that EQUIP already offers to practices, Thinking Space was formed and developed.